Optima Women's Healthcare

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Opinions

• Christine Saucedo

  Aug, 08 2018
  ★ ☆ ☆ ☆ ☆
  I had a HORRIBLE experience at this office. I was a first time patient there. The nurse took me back within 10 minutes after arriving. She took my urine sample, and checked my blood presser. Then she took me into the exam room, said the doctor will be in soon.
  From the time I arrived to the time I left, I was in the office for just under 2 hours! Without seeing the Doctor!
  During that time I asked when the doctor would be in a couple different times. All I got was soon. The receptionist checked on me one time, to let me know the Doc was running behind. I finally got up and left the exam room. I was never seen by the Doc!
  Five months later I received a bill in the amount of $50.95. When I questioned the bill, they kept putting me off. I then called my insurance company. Insurance paid the bill in June, shortly after my visit!! Now 6 months later I receive a bill in the amount of $15. The office claims it is the CO-pay for the nurse visit! I was told that it is illegal for them to write off the Co-pay!!! BS! I should never have had a co-pay for this visit! I would never, ever, recommend this office!!

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